In business, engineering, and
manufacturing, quality has a pragmatic interpretation as the non-inferiority or
superiority of something, it's also defined as being suitable for its intended
purpose (fitness for purpose) while satisfying customer expectations. Quality
is a perceptual, conditional, and somewhat subjective attribute and may be
understood differently by different people. Consumers may focus on the
Specification quality of a product/service, or how it compares to competitors
in the marketplace. Producers might measure the conformance quality, or degree
to which the product/service was produced correctly.
Benefits
of Quality Control
·
Encourages
quality consciousness:
The most important advantage derived by
introducing quality control is that it develops and encourages quality
consciousness among the workers in the factory which is greatly helpful in
achieving desired level of quality in the product.
·
Satisfaction
of consumers:
Consumers are greatly benefited as they
get better quality products on account of quality control. It gives them
satisfaction.
·
Reduction
in production cost:
By undertaking effective inspection and
control over production processes and operations, production costs are
considerably reduced. Quality control further checks the production of inferior
products and wastage's thereby bringing down the cost of production
considerably.
·
Most
effective utilization of resources:
Quality control ensures maximum utilization of available resources thereby minimizing wastage and inefficiency
of every kind.
·
Reduction
in inspection costs:
Quality control brings about economies
in inspection and considerably reduces cost of inspection.
·
Increased
goodwill:
By producing better quality products and
satisfying customer’s needs, quality control raises the goodwill of the concern
in the minds of people. A reputed concern can easily raise finances from the
market.
·
Higher
morale of employees:
An effective system of quality control
is greatly helpful in increasing the morale of employees, and they feel that
they are working in the concern producing better and higher quality products.
·
Improved
employer-employee relations:
Quality control develops to better
industrial atmosphere by increasing morale of employees which ensures cordial
employer-employee relations leading to better understanding and closeness
between them.
·
Improved
techniques and methods of production:
By supplying technical and engineering
data for the product and manufacturing processes, improved methods and designs
of production are ensured by quality control.
·
Effective
advertisement:
Organisations producing quality products
have effective advertisement. They win the public confidence by supplying those
better quality products.
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the industry requirements.
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